Thứ Năm, 7 tháng 9, 2017

Youtube daily report Sep 8 2017

Hello,

we are FlipSid3 Tactics and I'm going to talk about our recent performances at CFGI

and to start what happened in CFPL and our preparations for National Finals at CFS.

So first I'm going to start with CFGI.

CFGI was working pretty bad for us to be honest.

We had not enough practice in the beginning because we recently changed players.

I played for PENTA before, and phaze went to PENTA

so we had little practice.

That's why we placed around 7th place

but we are happy that we at least got some practice in against international teams.

and we will try to do our best for CFS National Finals

Before CFGI, we had CFPL, which was completely new for us to live in China for 2 months,

but it was pretty actually funny.

Funny? In what way?.

We had 2 European teams, we chilled out together and hung out even though we lost nearly all our matches.

We had fun but it was completely new experience for us.

to play with the VIPs and female characters,

so we had fun and look forward to get a better place sometime in the future

You are going to have the CFS European Finals soon, right? You have been practicing a lot.

We are practicing here in China against international teams like OPK, TGF, and other teams.We will try our best to practice harder for CFS National Finals.

We changed our whole game now and switched roles because we recognize that it has not been working.

We have to put in more practice into it but we are on the right way to get a good place at CFS National Finals, or win it.

Thank you guys, that was FlipSid3 Tactics.

For more infomation >> [CFGI 2017] FlipSid3 Tactics Interview - Duration: 2:45.

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Taking Messages | English Telephone Conversations and Call Center English (PART 2) - Duration: 11:23.

English Winners. This is my second part of my series on making and taking phone

calls. If you have not seen the first video, I invite you to check it out now...

It's the first link you'll see in the description below. So, in the first video

I talked about how to answer a phone call. what other people might say to you,

and what you might say to them. And, I went over a very basic phone

conversation: you answer the phone, they ask you a question, you answer, and then

you get off the phone. Now this will be a new simple phone call. In this

conversation, someone is calling you and you answer, but this time they are trying

to talk to somebody else... somebody who isn't you. Now there's two things you can

do: In the first situation, the person is there, and you can connect them to the

other person... either by hitting a button on the phone, or by handing the phone to

the other person. The other option is the person is not there, in which case you

can either give another number that will reach that person, take a message, or just

tell the caller to call back later. We're going to go over the first situation now,

which is: the caller is trying to reach somebody who is not you, but that person

is here. So they call you on the phone... (This is my phone. Smart phone. It can even

bend... Pretty nice) So, they're calling and they say: "Hello. Can I talk to Steve?" Now

you are not Steve, right? YOU are not Steve. But Steve is in the same building. How do

you respond? How do you answer this person? Let's go into that now: You might

need to give yourself some time to find that person, and that means there's going

to be some dead time on the phone. Dead time is that moment that's quiet.

Nobody is saying anything. And so, to fill that dead time - and let the other person

know you are trying to help them - you can say something like: "One moment, please." "One

moment, please." "One moment, please." Or: "Just a moment,

please." Just a moment please."

"Just a moment, please." Now if it's a really informal conversation, you can say:

"Hang on a sec." "Hang on a sec." "Hang on a sec." Now, what is a sec? A sec is short for

second. "Hang on a second." So, those are things you can say to give the other

person knowledge that you are trying to find that other person. Now, you might

need to put them on hold, which is where they're on the phone and they're just

listening to music or something... while you're looking for the number to

transfer them. You can say: "Please hold." "Please hold." "Please hold."

Now, survival tip: Do not say "Wait." Let's say they say: "Hello. This is Steve. Is Tom

in?" and you're just like: "Okay, wait." That is rude. When you say "wait" like that, it

sounds like you are giving a command... like you are higher, and the other person

is lower - beneath you - and you're commanding them. "Wait." Like they're a dog,

or something. And if you talk to other people like they are lower than you, it

might hurt their feelings. They might be offended. And if they turn away and stop

calling you, you've just damaged a client relationship. So be very careful.

Don't say: "Wait." Say: "One moment, please." or "Please hold." All right? Now, when you

take them off hold, you can say: "I'll transfer you right now." "I'll transfer you

right now." "I'll transfer you right now." And then you

can press in the button that moves the phone call to a different telephone

...where that person is. Or, if the person is now standing right next to you, like

you're here and the other person the caller wants to talk to is here, you can

say: "Here he is." or "Here she is." "Here he is." "Here she is." And then you hand the

phone to the other person, and they will have the conversation, so there's no need

to say: "Talk to you later. Bye now." You can just say: "Here he is." Or:

"I'm transferring you now." And that's it. You've already gotten off the phone call.

Congratulations, you just completed another type of phone call. So let's

practice this a little. I'm going to make a phone call, right? I'm actually going to

get out my real phone for this, and then we'll we'll play it out, okay? "Hello. This

is Tom calling. Is Steve in?" "One moment, please."

"Yes. Steve's in. Let me transfer you now." And that's it! Then the other one was: "Hello.

This is Tom. Is Steve in." "Yes. Hang on a sec." "Hey, Steve! Steve! Someone wants to

talk to you. It's Tom." "Here he is."

And that's it. So now, we have another situation: someone is calling. They are

trying to talk to somebody - who is not you - but that other person is not here. It

will look like this: "Hello. This is Tom. Is Steve in?" And then

you're thinking: Steve is not here. What do I say? What do I say to Tom? We're

going to go into that now. So now you can say something that lets Tom know that

Steve isn't here, and this is what you say: "I'm sorry, but Steve is not here

right now." "I'm sorry, but Steve is not here right

now." And then, if you want to be a little more vague, like, maybe the person IS here,

but they can't answer the phone right now, you can say: "I'm sorry, but Steve is

unavailable right now." I'm sorry, but Steve is unavailable right now." And of

course, you replace Steve with any name: "I'm sorry, but Anne is unavailable right

now." Practice it a little bit. So it's: "I'm sorry, but..." Or: "I'm sorry..."

"I'm sorry, but Steve isn't available right now." "I'm sorry but Anna's not here

right now." And then, if you want to be more friendly, you can say: "Can I take a

message?" "Can I take a message?" "Can I take a

message?" You might also hear: "Do you want me to leave them a message?" "Do you want

me to leave them a message?" So you want me to leave them a message?" Now, when you

say that, you're letting the other person know: hey, just tell me what you want them

to know. I'll write it down and give it to them, so that way, they know. They know

that you called, and then the other person can say: "Yes... My lunch appointment will

have to be moved from 12 to 12:30 because... I have to... drop off

my kid at at school." I'm sure school doesn't start at 12, but

that's just a reason, right? So that's one thing you can do. You could say "I'm sorry,

but they're not here right now. can I take a message?" Now, when you need

to get off the phone, it's the same as before: the intonation goes down. "Okay...

thank you for calling... all right... bye, now." But with one twist, okay? Now you can add a

new statement: "I'll let them know you called." Or "I'll give them the message."

Let's try those two: "I'll let him know you called." "I'll let him know you called." Or,

if it's a lady: "I'll let her know you called." And then the other one: "I'll give

them the message." "I will give them the message." "I'll give them the message." So

it'll sound like this, when you are getting off the phone: "Okay. Thank you for

calling. I'll give them the message. All right,

bye." And it's just that simple. So let's try that in a phone

conversation example, okay? "Hello. This is Tom is Steve in?" "I'm sorry, but Steve is

unavailable right now. So you want me to take a message?"

"Sure. Just tell them that I was going to send the papers by email at noon, but I'm

going to have to do it at three o'clock because of a emergency. So just tell them

they will get the papers later, okay?" "Get the papers later... okay.

I will pass on the message. I will let them know you called. Okay? Talk to you later,

bye." That's it! Congratulations. Now you know how to answer around 70 to 80% of

all the calls that you will receive. It's pretty much that simple.

Now, there's still a BIG middle... answering all those questions, but

that depends on where you're working and what you have to do... something that I

cannot possibly know as your teacher.

And it is the responsibility of your bosses

and superiors to let you know what you should say. Okay? So, I might go over some

other conversation examples in the future, but this should give you a basic

foundation on how to answer the phone. If you like this video, please SUBSCRIBE.

Like. Share it with your English learning friends. Check out my part one, and also

check out my listening playlist over there. Keep on winning, English Winners.

I'll talk to you later. Bye.

For more infomation >> Taking Messages | English Telephone Conversations and Call Center English (PART 2) - Duration: 11:23.

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For more infomation >> Thời trang nữ 2017 | Đầm suông dạo phố phong cách trẻ trung - Duration: 1:01.

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090217p4 - Duration: 24:58.

BANG!

And this weeks show is underway

Keyakitte Kakenai

Hello we are your hosts Sawabe

I'm Tsuchida

onegaishimasu

And over there are Keyaki-chan

What is this move?

transform

transform?

hai

All right

I'll have to smack you later

[ Punishment needed ]

Don't think Tsuchida-san is a fan of that one

Quickly lets move on. On todays show

Captain Sugai will make the announcement

onegaishimasu

Special birthday episode

lets celebrate Tsuchida-san's birthday!

And with that said, this time

with Tsuchida's birthday approaching on 9/1

they're throwing him a surprise party

Some ideas the members thought of, in various ways

they're going to celebrate his 45th birthday

The first planned celebration

is from Harada and Iguchi

This looks incredible

What is this?

No, not plates. I don't want to see any plates!

What did you 2 do?

I made a smoothie bonbon

[ Odd name for a food item ]

smoothie bonbon?

This is my 1st time hearing of such a thing

In my head I can't even get a picture of what a smoothie bonbon would be

onegaishimasu

hai

I'll open it

Much different from what I was thinking

It turned out different from what I imagined

[ But you made it? ]

So this is a smoothie bonbon then?

On top of the smoothie

whipped cream and are those grapes?

That's right

Looks extremely delicious!

It can't end with you saying "Looks delicious"

Tsuchida-san, Tsuchida-san

Please put the lid back on

[ Cruel statement ]

Its already got a straw in there

Its normal and actually delicious

[ Problematic as a comedian ]

You're supposed to make something nasty

And now to announce what Harada made

When you mention Harada

from the beginning she's known for her cakes that the Brazilians would like

With her sweet cakes

wheee~

Oh! What was that about?

Is it ok to smack you too?

[ Victim #2 ]

She wants to celebrate your birthday

Thought she was trying to act cute

That's not it at all

onegaishimasu

What is that?

sugoi

Its zarusoba

Its a zarusoba cake?

Tsuchida-san said before how much he likes zarusoba

so I made zarusoba

Because I said I liked zarusoba and we needed a cake right?

Since you said that, I made zarusoba

So you just combined the two

Today, Tsuchida's dream has come true

[ Making dreams come true ]

sugoi

Tsuchida-san, you have to eat this too

Big difference in quality compared to Iguchi's

[ Quality difference ]

What will it taste like?

Ah, there's pancakes and whipped cream in here

itadakimasu

Its a delicious mont blanc

ah its a mont blanc then

With all apologies to Suzumoto, this is one delicious mont blanc

And there's pudding too?

hai

oishii

She really did a good job

She did

Iguchi, Harada did such a fine job on hers

Its like, I'm sorry about that

I'll totally eat this too

[ Being fair minded ]

zarusoba and a smoothie bonbon

That's amazing

Getting his fill of delicious sweets

next its these 4 people

who have big presents

We'll start with my gift then

I thought hard about what to get you

Its for Tsuchiwara Norika-san

This is spirulina, the overseas celebrities

its popular among them for

anti-aging

and diet

and hair restoration

[ Suddenly bringing up hair restoration? ]

In front of Tsuchiwara Norika

you're talking about hair restoration

Its good for everything

Good for everything?

This isn't for Tsuchida Teruyuki but for Tsuchiwara Norika

[ Super authentic ]

This is the real deal

I also, since about elementary school

I take these everyday

Its really good for you

I never catch colds and have stayed healthy

Hold on now

Suggested dosage is 30 pills per day

That many!

[ Have to ingest mass quantities ]

I basically have to take this wherever I go

With the spirulina he received as a gift

quickly he takes a couple

Ah, I have to take these after every meal...

[ Many difficulties await ]

Good for the health though

Its good for you

Its very good for you

I think I feel hair growing...

[ Dangerous side effects ]

All of a sudden

feeling something

And next up its Shida

hai

Mine is also for Tsuchiwara Norika-san

its a hair product....

Hair product?

Am I balding!?

[ Excessive worries ]

You're not going bald Tsuchida-san

What is it?

From overseas

Its the shampoo that I use

Really just the lather and rinse with this is fine

Hold on

This is just the shampoo?

I have to go buy the conditioner myself?

Why?

If this works for you, you can also buy the conditioner

Please try buying some

Shida, this really is the stuff you use?

organic

This looks like good stuff

You can get it everywhere like at Shibuya Tokyu

They even have it at makeup shops

Its too embarassing for me to walk into a makeup store

[ Completely out of place ]

Those stores have a mens section, you'll be fine

You say there's a men section?

Whoa, Tsuchida's here to buy make up!

[ Wrong image ]

And next its Moriya

hai

Mine is also meant for Tsuchiwara Norika-san

[ Excessive focus on his beauty ]

I know this stuff

This is for the bath right?

hai bath salts

Do you know this stuff?

They have one with a pink lid right?

They do

My wife uses this too!

[ Unbelievable near miss ]

If I brought this home, the wife would use all of it!

Its got juniper in it

and right here we have...

You sound like you work in sales

It suddenly became like the home shopping network

[ Changing into a TV shopping program? ]

With this

it helps stop swelling and gives you a good sweat

you'll sweat a lot and feel refreshed

I get it

this happens while bathing half your body

Moriya has more presents

that she also uses regularly

and she gave him these 2 reccomended products as presents

They must think Tsuchihara Norika is really into beauty or something?

I use normal bar soap

along with a nylon towel

I'm like a Showa era dad

It really will make your skin smooth

Getting my skin shiny is nice but

I've never once asked for shiny supple skin

The Keyakizaka members

want a Tsuchida-san with bushy hair and supple skin

[ Member request ]

They want you to be pretty. And finally

Kageyama...This one's Kageyama?

my present is for Tsuchida-san

Bring it over

This one is not for Tsuchiwara Norika

ah hai sumimasen arigatou gozaimasu

For lower back pain...

[ Waist wrap ]

Kageyama, why this one?

Well of course

since he's tall

That's right. And I have a big head so my back is killing me

I'm built just like the Skytree

That's why I thought you might have back issues

My back does hurt

This is good

I'll use all of these gifts

Mostly beauty products and things to take care of your body

Really thank you so much everybody

That's great, seems like he's happy with the gifts

Now before we go to the next celebration

we had one more thing planned for the show

The next corner is

I want to know more about Tsuchida-san

questions for Tsuchida-san corner

Starting now

for Tsuchida celebrating an upcoming birthday

the members have some questions

for him that they'll be hitting him with

Here's the first question

What kind of food do you like? This is from Ishimori

That kind of question on its own is unacceptable

[ There will be no reply ]

There are no bad questions!

Its okonomiyaki

Ehhhh~

[ Why the shock? ]

I like food made with flour

As for okonomiyaki, its especially the Kansai ones

Shocking!

What's up with that one..Ishimori

Recently he said he liked soba

But that flour has carbohydrates

I love carbs

How do you maintain your figure then?

[ Where'd that come from? ]

I have some kind of unique charismatic beauty in Moriya's eyes

[ Eternal role model? ]

But I put a lot of effort into avoiding that food

even ramen, this month

I haven't eaten any ramen for almost a month

So you limit yourself?

So that one..Saito. Your recommended ramen

is there some new ramen you're recommending?

Go try Sushiro's shirasu mazesoba

[ That's an odd choice ]

Sushiro? From Sushiro-san?

That makes me think

this girl must not like ramen very much!

[ Obviously under suspicion ]

That girl only goes to the chain restaurants

On to the next question. Here it is

What is your favorite Keyakizaka46 song?

From Uemura

The song I like most?

The most

What would it be? Its not my favorite to sing at karaoke but what I do sing is

Silent Majority

When I'm drunk and with the kouhais I'll start dancing

With the choreography and everything right?

Its in there

And here's the next question

Of the members who would you like as a daughter?

From Suzumoto

Who would you want as a daughter?

Honestly I don't want a daughter

so the daughters

For me being raised in a family of 3 brothers

they're such a pain

So you don't understand girls then?

And the other day the little one

"I'm going to quit dodgeball"

Hey. why are you quitting?

Do you want to do something else?

He said "I want to play soccer" at that moment

I could not hold back the smile on my face!

[ Unconcealable joy ]

That made you happy

But I told him "You've been on the dodgeball team forever, you should hang on to it"

Of course its like that

That stuff happens

That's what Tsuchida papa is like

Yone-san what do you think hearing that?

I think he's a wonderful papa

[ The picture of an ideal papa ]

All soccer stories for me

And here's the next question

Can I keep going as an idol from now on?

Can't believe you used this...hai

Don't be shocked when we use your question!

[ Didn't want it to come out? ]

Why did you want to ask him?

I think about it all the time

If you're always thinking about it, then you're in good shape right?

When you become an idol, that's not your end goal

Life is long, if you want to enter entertainment

at some point your time in Keyakizaka will end

and you have to take that next step. This is a serious discussion

When that happens

if you're thinking about it and wanting to improve

and the possibilites are there, you should be fine right?

So Iguchi what do you think about what he said?

Its given me some courage

I'm still shocked you used my question

Forget about that part!

[ Still curious ]

Why did you repeat that?

How long are you going to be excited over that?

And here's the next question

Tsuchida-san as part of Ryuheikai, please teach me your reaction to hot oden

Neru

People say that Keyaki's reactions are pretty weak

Well that is about team play

When they put something piping hot in his mouth, he drops it right

so while you see the reaction of Higo-san and Ueshima-san

Terakada Jimon casually picks up the food

[ More like a fine craftsman ]

But that's not something you can pick up just like that

Next time you have a live show with oden, I'll teach it to you

[ An original type live appearance ]

MC Tsuchida's birthday party

The next person to celebrate is Ozeki

Ozeki what kind of celebration do you have planned?

Tsuchida-san

since he always talks about how much he loves home electronics

this time I did a ton of research on home electronics

and from that research

I picked out something he'd likely use regularly

There's no way he knows about this product!

Home electronics I don't know about?

Tsuchida-san won't know this one?

Many of the products are just upgrades of older ones though

This is made by OMRON-san right?

[ What's this? ]

This has been the standard in sleep monitoring devices

When you use these its easier to wake up

But you've never seen this before right?

I know nothing about these!

[ Traces of sympathy ]

Eh, I think this model is about 2 years old

So this is an older model then?

I don't think this is a new product

the label says iPhone 5/5s/5c

[ Can't call this the latest product ]

It came out around iPhone 4s

How about we make this a present for the viewers?

[ Gift has no use ]

After regaining their senses

the next celebration

The representatives are Oda and Koike

What kind of celebration do you two have?

Today, we're doing a skit

A skit that's related to Tsuchida-san?

That's right

What's it about?

Its a skit from when Tsuchida-san was in U-turn

A skit from when Tsuchida-san was a part of U-turn-san

What is this for?

[ The name of his manzai comedy duo ]

You used to be a duo

Tsuchida-san from back then

So you're doing one of U-turn's old skits

hai

Did you practice this?

hai, we practiced for this

These 2 have been practicing for this day

and how will it turn out?

And now to be performed by Oda and Koike

No U-turns allowed in their youth

This is a U-turn skit

dozo

Skit "The high school gyarus of Omiya"

That Teruna is so late

We were supposed to meet at 7 in front of Hachiko

What could she be doing?

Oh no, I'm so late. Where could she be?

Ah, Teruna, Teruna

ah gomen Jiiko

Do I look Brazilian to you? I'm not Jiiko

Now that I see you, its Morimi right

I thought you were Jiiko

How did you make that mistake?

I'm late though, mengo

Why are you saying mengo?

In any case, I'm hungry

Let's go to makku then

Eh? Hold on

Where? Where is this place?

Teruna, aren't you a high school gyaru?

High school gyarus call McDonalds "makku"

No way!

For real

Omiya gyarus don't call it that

What do you call it then?

"maddo"

Sounds rough!

Let's go to maddo then

How about karaoke? Karaoke?

Sounds good

Which one should we go to?

Shibuya has a lot of karaoke

Morimi, check it out

That Big Echo karaoke bar

they're totally ripping off the Big Echo in Omiya

I'm pretty sure yours is the ripoff

Eh~ What should I sing? What should I sing?

Teruna, do you know all the song numbers?

Of course I do

Which song? Amuro? Is it Amuro?

Of course, of course, of course

Cover me up in straw~

What song is that?

MihaMichi MihaMichi

Omiya high school gyarus are into Mihashi Michiya

That's too old, noone in Shibuya gets that song

eh what'll I do?

I put in one of the latest songs so sing it

beep-beep-beep-beep

I don't know any of the latest songs though

That's perfect!

You really know this song perfectly

You got into it

Couldn't do it at all..

Yes you did!

That was perfect

But I haven't understood anything you've been saying to me

I'm leaving!

Those are my words exactly

OI OI

arigatou gozaimashita

That was well done

That was wonderful

You've got the studio laughing

Tsuchida-san, what did you think?

That was a perfect reenactment

[ The fruits of practice ]

Koike's wisecracks were pretty good right?

Such gentle wisecracks

When T M Revolution played, Koike was like

Oh so you can do it

[ Copied to the last detail ]

How was it?

Its a gag from way back

but its still funny

I thought it was great and the tempo is relatively fast

really comedian-san are amazing people

And with that the both of you

arigatou gozaimashita

Time to keep the party going

finally its Nagasawa-kun's celebration

What's Nagasawa-kun doing?

kowai kowai kowai

What's this?

corpse?

Likely a corpse

[ Suspicious sheet ]

She killed someone you hate as a present

So Nagasawa-kun, what kind of celebration is this?

What I have prepared for your celebration is right here

That scared the heck out of me

Nagasawa-kun, this is?

Its a tuna

It's tuna!

Why a tuna Nagasawa-kun?

I looked up what Tsuchida-san likes to eat

and it came up with the flesh that sticks to the spine

I used to work at a fish market

part time

and at the time I had never eaten anything raw, since I was a kid

and then one of my senpais

said the flesh on the bone is so good and scooped some up with a spoon

and forced me to eat it

It was so freaking good

from that day, I was able to eat sushi

So its not a mistake, you like this

so then?

To get to that flesh, I'm going to disassemble this tuna

[ suprising idea ]

Of course we'd be worried about Nagasawa-kun doing this alone

Oh, there would be worry

So we have a skilled tuna professional with us

So what kind of tuna did you bring to the studio?

Since its a big occassion with Tsuchida-san's birthday

we spared no expense, this is a Pacific bluefin tuna

[ Hooked up ]

I'm so happy

And now its time for Nagasawa-kun's tuna dismantling show

its about to start

This is the tuna dismantling show

We're starting! hai dozo

kowai kowai kowai kowai

Grab onto the handle

As we cut it

please say happy birthday

Say happy birthday once its cut

Happy birthday!

And now, its a knife not many people have seen

You ok? Got it?

Lay it down gently

ganbare Nagasawa-kun

So then Tsuchida-san

Give me a YOISHO

We're about to start

yoisho~

yoisho!

yoisho~

yoisho!

yoisho~

yoisho!

yoisho~

yoisho!

yoisho

What's going on?

[ Silent presentation ]

Not a word

What's up with that mascot girl?

So far so good for Nagasawa-kun

and its finally time to get the meat off the bone

That's right

You have to scoop or it won't come off

Brings me back to when I was 18

working that job

If you'd please carry this to him

ah sumimasen arigatou gozaimasu

How is that flesh off the bone?

omedetou gozaimasu

arigatou gozaimasu

Nagasawa-kun has brought him the flesh off the bone

so how will it taste?

It came off so well

wah, so good

How about it Nagasawa-kun?

I'm so happy, that's great

I'm truly happy

And with that the celebrations are a success

arigatou gozaimasu

Thank you tuna master

sugoi

Now then, this tuna

just eating the bone flesh would be such a waste

That's true

Would all of you like to eat?

You all want some right?

And with that, since today is Tsuchida-san's birthday party

those who answer correctly on the Tsuchida quiz will eat

those are the rules

And here's the question

What is Tsuchida-san's blood type?

What's his blood type?

By the way I believe I know most of your blood types

Now then

all at once...open!

well..well..well

A-B-A-B-B-AB

AB

lots of As and Bs

Some ABs in there too

Don't know it do you everybody?

Tsuchida-san

please reveal the answer

hai, I am

AB type

He is type AB

And that means coming up

those who got it correct will get reward time

All of you who answered correctly, please eat up

itadakimasu

How's the ootoro?

oishii!

mega delicious

oishii?

oishii sugoi

Suzumoto how is it?

This is the thickest I've ever had

Did you say thickest?!

You can hold on to your thickness comments

And that is all

that was the Tsuchida-san celebration

omedetou gozaimasu

For more infomation >> 090217p4 - Duration: 24:58.

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Enable "Type to Siri" in iOS 11 on iPhone and iPad - How to? - Duration: 2:30.

What's up guys this is Punit Khatri back with another exciting episode so basically in this video

We are going to talk about how to type to Siri, so whenever we are in public

We are really have some problem

So we don't be like really hesitate

And we do not use Siri because we think what the other person would like be thinking about us or something like that

So there is a really great feature in Ios 11 that you can type to Siri

Now you no longer need to speak to Siri

You can just type it in Siri will be answering that so without wasting any bit of time let's get started

Okay, so guys in order to go ahead and get started what you need to do is very first tap on settings

once the we are in setting then tap on general an accessibility

Scroll down and here now you need to tap on Siri

And the very first option you get here that is type to Siri

Just go ahead and turn this toggle on and that set your finally enable type to Siri

Now there were a couple of options up, right here you might be thinking what are these options all about Voice feedback

So these three options we are going to discuss about them

Always on whenever you type to Siri

The feel you, the Siri will be giving you voice feedback

So if you like you want Siri to tell you or speak to you then Siri will be speaking to you?

But you just need to type to Siri

So that second option is controlled with ring switcher so with the ring switcher

Which is off right here on the left side of your phone you can just toggle this silent if the rings which are is silent

Siri won't be speaking to your providing your voice feedback

It will just again type it and show you the written answer about that

But if it is not on silent it's on ringer mode then it will be giving you feedback

and it will be like speaking to you or providing you the answer for your question and

The third wall for option is hands-free only whenever you are like connected to a bluetooth headset

Or you have your plucks turn and then only Siri will be giving you a voice feedback

Otherwise it will just show you the answer it won't be speaking it around on so so these are the three options that you have

regarding the Voice Feedback and

Once you're done using this option what you can do is if you want to just go ahead and turn this option off

You can again go back add to accessibility Siri

And then just toggle the switch off that says type to Siri.

Again you turn it off and now you can use the normal Siri. Okay, so guys now we come to an end of this video

I hope you enjoyed this video

If it then please do give a thumbs up to this do subscribe to iGeeksBlog also if you have some problems

or if you want to talk about some topic or something like that or if you want to ask me something just go ahead and

Feel free to comment down, and I'll make sure to reply to you guys. That's about it for this video

I hope you enjoyed and I'll get back to guys later in my next video peace

For more infomation >> Enable "Type to Siri" in iOS 11 on iPhone and iPad - How to? - Duration: 2:30.

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WEED IN JAPAN [360 INTERVIEW] - Duration: 6:42.

Well, in general, it's mostly the image that is shown on TV

It's not considered completely bad but Japanese don't think it's good, basically

Well, I think it can't be helped though

I think it has changed a lot in the last ten years

On the contrary, the younger generation seems to know it because they are the internet generation

they are well-informed

We don't smoke it at all

and there are a lot of people who know it is not something bad

At one time, people had a beetle-headed thought that it was totally bad but it's not like that now

From now on, I wonder it will spread, it seems we're at that stage now

Don't you think?

Saying what I really think inside is that

it's fine in most of the developed countries, G7 members and others, but only in Japan

Medical cannabis is not OK

Only in Japan it is considered absolutely prohibited

What I really feel is that

With the same capitalism, as the same developed countries, the same human beings,

Like this. How can the same thing be considered good and bad?

It's what I really think about it

On one side, we have patients that are saved by medical cannabis treatment

and on the other side people are arrested for using it

Even sick people are dumped in prison

So what exactly are the ethics?

Is what I really feel about that

However, this happens because of the Japanese Education

I also had it when I was young

In school they make us watch movies saying that cannabis is absolutely bad

So I think nothing can be done as we receive this education

And because of that, most of people think that we are the twisted ones

Well... but ... humm

It is as I thought

I think that there is an intention...

if I say all that I think, this conversation will never end, so it's...

As I thought...

Nothing can be done, but I wonder about how to change this way of thinking in Japan

That... I wonder how to make people understand it... that it is time to do it in Japan

Until now, only people inside this circle have been enjoying it

I'm not talking about depending on each other, but users and legal faction should get together

and see if people could understand the reason we are enjoying it

See if they could get it, I mean...

Because I doubt that the real meaning of marijuana and cannabis has been really transmitted

We have to make this clear

Doing it properly, because it's something that people can be in contact with

So... well... Yes, to make all the people understand it

Including the owner of this shop, we are trying to do it

That's how it is.

Well, what I think will happen... I think it has to change

This is my personal opinion

How can I say...

If you say marijuana, of course it is about...

people who come into contact with cannabis, people who are interested in cannabis

are considered "bad people", and some act like that themselves

There is such a way of thinking because of the Japanese culture, as expected

It's cool ... there is something like...

a kind of pride in being "bad"

This way of thinking still remains

going through more and more... something strong?

I think that this way of thinking is already over, it's outdated

So,

This is not all about Japanese culture

but this point still remains central

This is what I actually feel every day

First of all, we have to get out of it, extinguish the law, I mean, we must have deregulation of cannabis use

Actually, we are in contact with it

We have to figure it out

Well, it can't be helped as marijuana has not been taught about in Japan

We havn't been taught how to handle it,

Not any information about it, totally nothing...

That's why it's considered bad, and also there are lots of crazy people that get high

My way of thinking is normal, in this world

For example, when the father comes back to home from work,

his wife asks: "Do you want to eat dinner or smoke weed first?"

That's what I imagine to be an ideal family conversation

That's it! Definitely!

Because, in such a conversation, marijuana would be treated like alcohol

We can see some people boasting of drinking too much

But it's not like that all the time with alcohol, right?

For example, it's the same when we drink too much alcohol and get really drunk

so we have to get that feeling to control it

As expected...

The sensation does not change, I mean... the atmosphere, the air

Yes, there are lots of people who have it anyway

Quite enough, so many

There are people who have been playing for 30 years

So what's the problem? Is what we want to ask

First of all, it shouldn't be a problem

Everyone, young and old, men and women ...Is the "man and woman" overwhelmed?

I mean, everyone in adulthood

should be able to get in contact with cannabis

because it is this kind of thing

People have special feelings about cannabis, good and bad too

People who think it's good, worship it

like "Cannabis God"

and they can't understand why some people can't accept it as something good

You know what I mean?

They can't understand why some people don't get that cannabis can be useful for fuel and clothes etc

Some people idolise it too much, and on the other side people can't accept it absolutely

And we also have some crazy high people

I wonder if we could find an ideal type of person

Yes, well-balanced people

I ask you, is everyone crazily high in Amsterdam?

Therefore, we have to change this culture,

Personally, I think we have to calm down

When it becomes legal, I think that calm will come out

I do not know exactly though, but in the USA

Perhaps, probably, quite a few people have been using it

before the law was changed

And originally they had known that cannabis isn't that bad

Normally some mothers used to smoke it in USA, even when it was illegal

And this is what is missing in Japan

We have to bury that idea, and we have to change, this is what I think!

For more infomation >> WEED IN JAPAN [360 INTERVIEW] - Duration: 6:42.

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Volkswagen Transporter T6 2.0 TDI 150 PK DSG L1H1 | NAVI | HIGHLINE | CLIMA - Duration: 0:59.

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Volkswagen Transporter T6 2.0 TDI 150 PK DSG L2H1 | NAVI | CLIMA - Duration: 0:59.

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MMS Toys Surprise Ice Cream Learn Colours Plants Finger Family Song Nursery Rhymes - Duration: 3:07.

For more infomation >> MMS Toys Surprise Ice Cream Learn Colours Plants Finger Family Song Nursery Rhymes - Duration: 3:07.

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Thời trang nữ 2017 | Đầm đẹp giá rẻ - đầm ngủ mặc nhà phi bóng cổ yếm nữ tính - Duration: 1:13.

For more infomation >> Thời trang nữ 2017 | Đầm đẹp giá rẻ - đầm ngủ mặc nhà phi bóng cổ yếm nữ tính - Duration: 1:13.

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Thời trang nữ 2017 | Đầm đẹp giá rẻ - Đầm mặc nhà phi bóng hai dây - Duration: 1:19.

For more infomation >> Thời trang nữ 2017 | Đầm đẹp giá rẻ - Đầm mặc nhà phi bóng hai dây - Duration: 1:19.

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Cartoons about Cars Cars best cartoons 2017 #cars cartoons for children - Duration: 10:46.

For more infomation >> Cartoons about Cars Cars best cartoons 2017 #cars cartoons for children - Duration: 10:46.

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मात्र 5 रूपए में लंबे, घने और काले बाल पाने का असरदार घरलू नुस्खा / Long hair, Black Hair - Duration: 3:15.

LONG HAIR AND BLACK HAIR - How to grow hair faster and thicker using coconut oil , i tell you in this hair grow video

only 5 rupess coconut oil pouch you grow your hair 5 inches longer and thicker with stop hair fall

Like our HAIR GROWTH TIPS if you like it

check our more hair growth tips in hindi from our channel

get thinning hair treatment

thanks for watching this hair growth tips in hindi

For more infomation >> मात्र 5 रूपए में लंबे, घने और काले बाल पाने का असरदार घरलू नुस्खा / Long hair, Black Hair - Duration: 3:15.

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STAR Season 2

For more infomation >> STAR Season 2

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Update 8th September 2017 ! MUST WATCH SHOCK Warning Hurricane Irma's Road watch now! Part 1 - Duration: 47:43.

For more infomation >> Update 8th September 2017 ! MUST WATCH SHOCK Warning Hurricane Irma's Road watch now! Part 1 - Duration: 47:43.

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Back to School Haul | CVS Back To School Necessities - Duration: 11:22.

hey everyone how are you it's Meg welcome back to another video today

we're gonna be doing something a little bit different it's not necessarily

makeup themed I'm like what's the word I'm looking for we're gonna do something

a little different we're gonna be doing a back to school haul I visited CVS for

some back-to-school necessities and I want to be able to share them with you

today I've been partnering with CVS this whole year and there's such an amazing

brand to work with as you guys know I am in the Houston area so Harvey definitely

took a toll on this area and we've been out of school for two weeks but we're

starting back up and I needed to pick some other essentials up there's a

couple other things I want to mention about this video um even though I am in

partnership with CVS for this post blog post and video I do plan on using my

sponsorship funds that I've received to donate back to Harvey victims and

secondly I am doing a school supply drive for a local school that was

severely impacted by flooding and they've lost so much and they really

need help so if you want to get involved with helping something that was directly

impacted by flooding stay tuned and I'll let you know how to do that but anyway

CVS has been such a great brand for me to work with this year and I think it's

great when I'm I'm able to use what's been going on in this area and this

sponsorship that I have with them and do something really positive and so thank

you to CVS for really under really being such a great brand to work with and

really letting me take this direction with this post I'd

also want to mention that CBS has donated over two hundred thousand

dollars in terms of Harvey relief efforts so I think that's great I just

think there are such an awesome brand to have been partnering with this whole

year let's just get started with the haul and then I will give you more

details on my school supply drive that I'm holding yeah let's go ahead and get

started with my back to school haul from CVS the first thing that I just pulled

out is the seventh generation disinfecting wipes I think these are I

plan on giving these sending things with Kennedy to school to give to her a

teacher I know as a teacher I really appreciated having like these kind of

wipes in the classroom so I know after the hurricane and after the flooding

even though our school is okay I really think that just kind of sending stuff

for the teachers is important for our kids another thing I'm gonna send which

I appreciate it as a teacher as well is some tissues I think that it doesn't

even matter if you've had a flood or not how to flood those wipes and sending

tissues with your kid to school just because I think is really appreciated by

teachers I know that I totally appreciated that he didn't know this

about you me I taught for 10 years and now that I'm a full-time blogger I

education it's just like a big holds up really big place in my heart because it

was my career next thing I bought is this first aid kit in the CVS first-aid

kit it's got minions on it see I picked this up because I think it'll be a great

addition to my car I don't have a first-aid kit in my car and I just think

it's probably gonna be super handy to have some band-aids and gauze and

antibacterial stuff if we're out playing or something and somebody falls and

scrapes their knee or whatever next thing I got which I love these these are

Sharpie pens and if you don't have a Sharpie pens in your life you need them

I love them for like labeling items that you know that might necessarily

otherwise rub off with like a regular pen I got some pencils for Kennedy she's

been after do a little bit more homework they're

not really assigning a ton of homework in kindergarten but I think having

pencils on hand is good for her because obviously we're not really writing with

pens yet some other organizational items that I got throw around the house is

these like cork tiles there's four of these in this pack which I think are

really really cool and then I got seven pushpins for it as well I can just put

this up on the wall and like I'm gonna put these in the pantry where I can like

have any kind of you know important papers that I need to hold hang up or

any artwork or anything like that I just smell like papers get lost so easily and

any important stuff or just cute stuff that my kids do reminders things like

that I'd like to put on these little cork tiles and then the pushpins of

course to go with it I had another organizational item that I think is

gonna come in handy and and it's this like expanding file folder so obviously

you guys know what these on earth but I we tend to just throw paper and a drawer

itself and that's probably not the best idea so I'm gonna try and keep important

to school documents for the girls in this thing for this year maybe even also

artwork I don't know maybe I could do one of these per year and keep stuff in

a little file folder for them but anyway so I got this I think it's gonna be

helpful and we can even just throw it in the file cabinet upstairs I got some

also snacks and some wellness items that I think are good to have during the

school year immunity and keeping well is super important not only for my kids but

for me I tend to stress what ends up happening with me a lot especially when

I was teaching is that I would come to a really stressful part of the school year

and then I would stress myself up I would get sick it was it's ridiculous

but some things that I picked up they had buy-one-get-one-free

CBS had buy-one-get-one-free with vitamins so I definitely picked up a

couple of things one is vitamin C gummies and then b12 so energy

and metabolism and also immunity I just the I'm a big vitamin lady I really like

health healthy things and wellness stuff I just thought it was an amazing deal I

think total I paid for these two maybe under $10 so it's a really great value I

think during the school year we forget to like you know take our vitamins got

some really cool snacks at CVS if you have if you need to pick up some snacks

so they have healthy stuffs of these if you remember turns our harvest snaps

snack pea things these are the Ceasar ones I'm gonna try and get my kids a

little bit more healthy snacking as best as I can so this is a easy really yummy

I also have a lentil chip so they're gluten free we're not a gluten-free

household I just think that I don't know it's fun to try different things and if

you are gluten free to have some gluten-free options there this is the

kind healthy grains cinnamon oak clusters I also want to think about

maybe trying this in the morning with the girls maybe adding this in as a

snack or breakfast time might be helpful for the girls something that's a little

bit more not exactly healthy but still fun are these organic gummy bears these

are literally the best gummy bears in the world they're organic they're gluten

free obviously it's mostly sugar but whatever you know whatever they do say

America's best tasting gummy bear I would have to agree with that statement

these are the best the black fours organic gummy bears if you've never

tried them they're so good they're a good incentive like we use stuff like

gummy bears or M&Ms to get kids to like finish their dinner you get like a

couple of gummy bears or a couple of M&Ms after if you finish so we like to

have this on hand to use as an incentive for them to eat their healthy dinner

which is kind of ridiculous but whatever you gotta do what you got to do with a

parent right am i right you've got to do what you got to do so that's what I

bought at CVS the other day and for my back to school haul I hope

you found something in there that you guys want to pick up and try for

yourselves we already got all the school supplies

that we needed for Kennedy for the year but I did mention before earlier that I

am doing a school supply drive and there's a small private school in the

area that was completely destroyed in the flooding and there they're

struggling big time I have a friend who is one of the PE teachers there and

they're just really struggling for school supplies and getting the teachers

back up on their feet and the kids and just building back up what they lost and

I think a great way to help is school supplies so what I am doing I am doing a

school supply drive CVS is full of school supplies so and they had some

good deals when I was in there the other days this is a great opportunity like if

you live out of town and you want to get involved with something physical like a

physical donation that is going to directly impact or help somebody in need

this is a great way for you to help me out here's how you can help me first of

all I want you to email me and my email address is right here for anyone that

needs to get in touch email me and then I'm also leaking it below this video I

will send you a list of items that these kids mean and these teachers need for

this school and then I encourage you to visit your local CVS store or shop

online another thing that I absolutely love is the CBS app and it also has like

deals that I can clip to my CVS extra care card and use in-store you can do

curbside pickup you can shop online and then go pick it up and store which i

think is I showed you that in one of my last videos I think the curbside pickup

is an amazing option and then also can use CVS comm and pick out some school

supplies and have them shipped to me or you can go in the store use curbside

pickup use your app and then mail those items to me first of all email me like I

said I will let you know what we're looking for as far as a school

supply's go and then go and visit your local CVS and then ship those items to

me and I will get them in the hands of teachers and students that really really

need these school supplies thank you again so much to CVS for allowing me to

use this partnership to do good for others I'll be using funds to purchase

more school supplies for this school that I'm helping

I will also be purchasing toiletry and other personal care items that I'm going

to use to help get to families that are directly impacted and then I'm going to

just give monetary donations as well I look forward to hearing from you if you

want to help me out with this school supply drive and I really can't wait to

help these kids and these teachers out for this school thank you so much for

watching I look forward to seeing you all in my next video make sure you give

this video a thumbs up and subscribe if you like these kinds of videos I know

it's different than the regular makeup stuff but anything that we can do to

make a difference and I'm all for thank you so much for watching bye everyone

[Music]

For more infomation >> Back to School Haul | CVS Back To School Necessities - Duration: 11:22.

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Update 8th September 2017 ! MUST WATCH SHOCK Warning Hurricane Irma's Road watch now! Part 2 - Duration: 30:19.

For more infomation >> Update 8th September 2017 ! MUST WATCH SHOCK Warning Hurricane Irma's Road watch now! Part 2 - Duration: 30:19.

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Taking Messages | English Telephone Conversations and Call Center English (PART 2) - Duration: 11:23.

English Winners. This is my second part of my series on making and taking phone

calls. If you have not seen the first video, I invite you to check it out now...

It's the first link you'll see in the description below. So, in the first video

I talked about how to answer a phone call. what other people might say to you,

and what you might say to them. And, I went over a very basic phone

conversation: you answer the phone, they ask you a question, you answer, and then

you get off the phone. Now this will be a new simple phone call. In this

conversation, someone is calling you and you answer, but this time they are trying

to talk to somebody else... somebody who isn't you. Now there's two things you can

do: In the first situation, the person is there, and you can connect them to the

other person... either by hitting a button on the phone, or by handing the phone to

the other person. The other option is the person is not there, in which case you

can either give another number that will reach that person, take a message, or just

tell the caller to call back later. We're going to go over the first situation now,

which is: the caller is trying to reach somebody who is not you, but that person

is here. So they call you on the phone... (This is my phone. Smart phone. It can even

bend... Pretty nice) So, they're calling and they say: "Hello. Can I talk to Steve?" Now

you are not Steve, right? YOU are not Steve. But Steve is in the same building. How do

you respond? How do you answer this person? Let's go into that now: You might

need to give yourself some time to find that person, and that means there's going

to be some dead time on the phone. Dead time is that moment that's quiet.

Nobody is saying anything. And so, to fill that dead time - and let the other person

know you are trying to help them - you can say something like: "One moment, please." "One

moment, please." "One moment, please." Or: "Just a moment,

please." Just a moment please."

"Just a moment, please." Now if it's a really informal conversation, you can say:

"Hang on a sec." "Hang on a sec." "Hang on a sec." Now, what is a sec? A sec is short for

second. "Hang on a second." So, those are things you can say to give the other

person knowledge that you are trying to find that other person. Now, you might

need to put them on hold, which is where they're on the phone and they're just

listening to music or something... while you're looking for the number to

transfer them. You can say: "Please hold." "Please hold." "Please hold."

Now, survival tip: Do not say "Wait." Let's say they say: "Hello. This is Steve. Is Tom

in?" and you're just like: "Okay, wait." That is rude. When you say "wait" like that, it

sounds like you are giving a command... like you are higher, and the other person

is lower - beneath you - and you're commanding them. "Wait." Like they're a dog,

or something. And if you talk to other people like they are lower than you, it

might hurt their feelings. They might be offended. And if they turn away and stop

calling you, you've just damaged a client relationship. So be very careful.

Don't say: "Wait." Say: "One moment, please." or "Please hold." All right? Now, when you

take them off hold, you can say: "I'll transfer you right now." "I'll transfer you

right now." "I'll transfer you right now." And then you

can press in the button that moves the phone call to a different telephone

...where that person is. Or, if the person is now standing right next to you, like

you're here and the other person the caller wants to talk to is here, you can

say: "Here he is." or "Here she is." "Here he is." "Here she is." And then you hand the

phone to the other person, and they will have the conversation, so there's no need

to say: "Talk to you later. Bye now." You can just say: "Here he is." Or:

"I'm transferring you now." And that's it. You've already gotten off the phone call.

Congratulations, you just completed another type of phone call. So let's

practice this a little. I'm going to make a phone call, right? I'm actually going to

get out my real phone for this, and then we'll we'll play it out, okay? "Hello. This

is Tom calling. Is Steve in?" "One moment, please."

"Yes. Steve's in. Let me transfer you now." And that's it! Then the other one was: "Hello.

This is Tom. Is Steve in." "Yes. Hang on a sec." "Hey, Steve! Steve! Someone wants to

talk to you. It's Tom." "Here he is."

And that's it. So now, we have another situation: someone is calling. They are

trying to talk to somebody - who is not you - but that other person is not here. It

will look like this: "Hello. This is Tom. Is Steve in?" And then

you're thinking: Steve is not here. What do I say? What do I say to Tom? We're

going to go into that now. So now you can say something that lets Tom know that

Steve isn't here, and this is what you say: "I'm sorry, but Steve is not here

right now." "I'm sorry, but Steve is not here right

now." And then, if you want to be a little more vague, like, maybe the person IS here,

but they can't answer the phone right now, you can say: "I'm sorry, but Steve is

unavailable right now." I'm sorry, but Steve is unavailable right now." And of

course, you replace Steve with any name: "I'm sorry, but Anne is unavailable right

now." Practice it a little bit. So it's: "I'm sorry, but..." Or: "I'm sorry..."

"I'm sorry, but Steve isn't available right now." "I'm sorry but Anna's not here

right now." And then, if you want to be more friendly, you can say: "Can I take a

message?" "Can I take a message?" "Can I take a

message?" You might also hear: "Do you want me to leave them a message?" "Do you want

me to leave them a message?" So you want me to leave them a message?" Now, when you

say that, you're letting the other person know: hey, just tell me what you want them

to know. I'll write it down and give it to them, so that way, they know. They know

that you called, and then the other person can say: "Yes... My lunch appointment will

have to be moved from 12 to 12:30 because... I have to... drop off

my kid at at school." I'm sure school doesn't start at 12, but

that's just a reason, right? So that's one thing you can do. You could say "I'm sorry,

but they're not here right now. can I take a message?" Now, when you need

to get off the phone, it's the same as before: the intonation goes down. "Okay...

thank you for calling... all right... bye, now." But with one twist, okay? Now you can add a

new statement: "I'll let them know you called." Or "I'll give them the message."

Let's try those two: "I'll let him know you called." "I'll let him know you called." Or,

if it's a lady: "I'll let her know you called." And then the other one: "I'll give

them the message." "I will give them the message." "I'll give them the message." So

it'll sound like this, when you are getting off the phone: "Okay. Thank you for

calling. I'll give them the message. All right,

bye." And it's just that simple. So let's try that in a phone

conversation example, okay? "Hello. This is Tom is Steve in?" "I'm sorry, but Steve is

unavailable right now. So you want me to take a message?"

"Sure. Just tell them that I was going to send the papers by email at noon, but I'm

going to have to do it at three o'clock because of a emergency. So just tell them

they will get the papers later, okay?" "Get the papers later... okay.

I will pass on the message. I will let them know you called. Okay? Talk to you later,

bye." That's it! Congratulations. Now you know how to answer around 70 to 80% of

all the calls that you will receive. It's pretty much that simple.

Now, there's still a BIG middle... answering all those questions, but

that depends on where you're working and what you have to do... something that I

cannot possibly know as your teacher.

And it is the responsibility of your bosses

and superiors to let you know what you should say. Okay? So, I might go over some

other conversation examples in the future, but this should give you a basic

foundation on how to answer the phone. If you like this video, please SUBSCRIBE.

Like. Share it with your English learning friends. Check out my part one, and also

check out my listening playlist over there. Keep on winning, English Winners.

I'll talk to you later. Bye.

For more infomation >> Taking Messages | English Telephone Conversations and Call Center English (PART 2) - Duration: 11:23.

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Taking Messages | English Telephone Conversations and Call Center English (PART 2) - Duration: 11:23.

English Winners. This is my second part of my series on making and taking phone

calls. If you have not seen the first video, I invite you to check it out now...

It's the first link you'll see in the description below. So, in the first video

I talked about how to answer a phone call. what other people might say to you,

and what you might say to them. And, I went over a very basic phone

conversation: you answer the phone, they ask you a question, you answer, and then

you get off the phone. Now this will be a new simple phone call. In this

conversation, someone is calling you and you answer, but this time they are trying

to talk to somebody else... somebody who isn't you. Now there's two things you can

do: In the first situation, the person is there, and you can connect them to the

other person... either by hitting a button on the phone, or by handing the phone to

the other person. The other option is the person is not there, in which case you

can either give another number that will reach that person, take a message, or just

tell the caller to call back later. We're going to go over the first situation now,

which is: the caller is trying to reach somebody who is not you, but that person

is here. So they call you on the phone... (This is my phone. Smart phone. It can even

bend... Pretty nice) So, they're calling and they say: "Hello. Can I talk to Steve?" Now

you are not Steve, right? YOU are not Steve. But Steve is in the same building. How do

you respond? How do you answer this person? Let's go into that now: You might

need to give yourself some time to find that person, and that means there's going

to be some dead time on the phone. Dead time is that moment that's quiet.

Nobody is saying anything. And so, to fill that dead time - and let the other person

know you are trying to help them - you can say something like: "One moment, please." "One

moment, please." "One moment, please." Or: "Just a moment,

please." Just a moment please."

"Just a moment, please." Now if it's a really informal conversation, you can say:

"Hang on a sec." "Hang on a sec." "Hang on a sec." Now, what is a sec? A sec is short for

second. "Hang on a second." So, those are things you can say to give the other

person knowledge that you are trying to find that other person. Now, you might

need to put them on hold, which is where they're on the phone and they're just

listening to music or something... while you're looking for the number to

transfer them. You can say: "Please hold." "Please hold." "Please hold."

Now, survival tip: Do not say "Wait." Let's say they say: "Hello. This is Steve. Is Tom

in?" and you're just like: "Okay, wait." That is rude. When you say "wait" like that, it

sounds like you are giving a command... like you are higher, and the other person

is lower - beneath you - and you're commanding them. "Wait." Like they're a dog,

or something. And if you talk to other people like they are lower than you, it

might hurt their feelings. They might be offended. And if they turn away and stop

calling you, you've just damaged a client relationship. So be very careful.

Don't say: "Wait." Say: "One moment, please." or "Please hold." All right? Now, when you

take them off hold, you can say: "I'll transfer you right now." "I'll transfer you

right now." "I'll transfer you right now." And then you

can press in the button that moves the phone call to a different telephone

...where that person is. Or, if the person is now standing right next to you, like

you're here and the other person the caller wants to talk to is here, you can

say: "Here he is." or "Here she is." "Here he is." "Here she is." And then you hand the

phone to the other person, and they will have the conversation, so there's no need

to say: "Talk to you later. Bye now." You can just say: "Here he is." Or:

"I'm transferring you now." And that's it. You've already gotten off the phone call.

Congratulations, you just completed another type of phone call. So let's

practice this a little. I'm going to make a phone call, right? I'm actually going to

get out my real phone for this, and then we'll we'll play it out, okay? "Hello. This

is Tom calling. Is Steve in?" "One moment, please."

"Yes. Steve's in. Let me transfer you now." And that's it! Then the other one was: "Hello.

This is Tom. Is Steve in." "Yes. Hang on a sec." "Hey, Steve! Steve! Someone wants to

talk to you. It's Tom." "Here he is."

And that's it. So now, we have another situation: someone is calling. They are

trying to talk to somebody - who is not you - but that other person is not here. It

will look like this: "Hello. This is Tom. Is Steve in?" And then

you're thinking: Steve is not here. What do I say? What do I say to Tom? We're

going to go into that now. So now you can say something that lets Tom know that

Steve isn't here, and this is what you say: "I'm sorry, but Steve is not here

right now." "I'm sorry, but Steve is not here right

now." And then, if you want to be a little more vague, like, maybe the person IS here,

but they can't answer the phone right now, you can say: "I'm sorry, but Steve is

unavailable right now." I'm sorry, but Steve is unavailable right now." And of

course, you replace Steve with any name: "I'm sorry, but Anne is unavailable right

now." Practice it a little bit. So it's: "I'm sorry, but..." Or: "I'm sorry..."

"I'm sorry, but Steve isn't available right now." "I'm sorry but Anna's not here

right now." And then, if you want to be more friendly, you can say: "Can I take a

message?" "Can I take a message?" "Can I take a

message?" You might also hear: "Do you want me to leave them a message?" "Do you want

me to leave them a message?" So you want me to leave them a message?" Now, when you

say that, you're letting the other person know: hey, just tell me what you want them

to know. I'll write it down and give it to them, so that way, they know. They know

that you called, and then the other person can say: "Yes... My lunch appointment will

have to be moved from 12 to 12:30 because... I have to... drop off

my kid at at school." I'm sure school doesn't start at 12, but

that's just a reason, right? So that's one thing you can do. You could say "I'm sorry,

but they're not here right now. can I take a message?" Now, when you need

to get off the phone, it's the same as before: the intonation goes down. "Okay...

thank you for calling... all right... bye, now." But with one twist, okay? Now you can add a

new statement: "I'll let them know you called." Or "I'll give them the message."

Let's try those two: "I'll let him know you called." "I'll let him know you called." Or,

if it's a lady: "I'll let her know you called." And then the other one: "I'll give

them the message." "I will give them the message." "I'll give them the message." So

it'll sound like this, when you are getting off the phone: "Okay. Thank you for

calling. I'll give them the message. All right,

bye." And it's just that simple. So let's try that in a phone

conversation example, okay? "Hello. This is Tom is Steve in?" "I'm sorry, but Steve is

unavailable right now. So you want me to take a message?"

"Sure. Just tell them that I was going to send the papers by email at noon, but I'm

going to have to do it at three o'clock because of a emergency. So just tell them

they will get the papers later, okay?" "Get the papers later... okay.

I will pass on the message. I will let them know you called. Okay? Talk to you later,

bye." That's it! Congratulations. Now you know how to answer around 70 to 80% of

all the calls that you will receive. It's pretty much that simple.

Now, there's still a BIG middle... answering all those questions, but

that depends on where you're working and what you have to do... something that I

cannot possibly know as your teacher.

And it is the responsibility of your bosses

and superiors to let you know what you should say. Okay? So, I might go over some

other conversation examples in the future, but this should give you a basic

foundation on how to answer the phone. If you like this video, please SUBSCRIBE.

Like. Share it with your English learning friends. Check out my part one, and also

check out my listening playlist over there. Keep on winning, English Winners.

I'll talk to you later. Bye.

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