Download the free ISO 14001 2015 environmental management systems
checklist from the link below in the description and then we're going to take
the clause by clause through each of the elements from environmental policies
environmental planning to environmental risk assessment to the monitoring and
measurement element and through to management review.
I'm Kobi Simmat I'm the CEO here at Best Practice this is the ISO 14001 2015
environmental management system specification free checklist stay tuned
okay I've got the checklist here myself I'm going to take your clause by clause
through the standard and we're going to talk about how to establish and
implement your ISO 14001 environmental management system so I'm going to go
through Clause four now talk about the context of the organization and then
I'll move through each section of the standard and we're going to talk about
some of the evidence how to establish your management system maybe some of the
improvements you could make so listen out if you've already got an
environmental management system in place and you're just wanting to know how you
can improve it listen out for some of my top tips and tricks on how to improve
your compliance with ISO 14001 and more importantly we're going to work our way
through now clause four and talk about some of the questions so I'm going to
read them out and I'm going to talk about some of the evidence or artifacts
that we look for here at Best Practice or some good examples on what you can
establish or implement for your environmental management system so
question one have you determined external and internal issues that are
relevant to its process and that affect its ability to achieve the intended
environmental outcomes for your management system so this is all about
starting to frame up the risk assessment component of your environmental
management system or if you want to be really clever your environmental SWOT
analysis where you look at your strengths weaknesses opportunities and
threats and an organization like this one Best P ractice one of our biggest
environmental opportunities is the quality of advice and inspiration we
give to you our audience if we can inspire you to build an environmental
management system for your organization and start improving your environmental
performance then we've had a massive global impact and that's a huge
opportunity it's a bigger picture element than recycling the paper in our
office you know natural lighting solar panels those sorts of things so it's
something to think about the big picture stuff so one of the strengths weaknesses
opportunities and threats in your organization that can improve your
environmental performance when we move through the rest of this part of the
standard we talk about do you have a way of reviewing and monitoring these risks
on a regular basis have you determined the interested parties that are relevant
to the environmental management system and it is important to do a stakeholder
analysis unpack all the people that have got an interest in your
ionization and what some of their environmental issues might be putting
that onto a stakeholder register or part of your risk analysis is a really good
way to address this requirement how do you determine the relevant needs and
expectations of interested parties as part of that stakeholder assessment and
have you determined which of these needs and expectations become your
organization's compliance obligations now compliance obligations typically
come from environmental regulators they might come from some of your customers
or some of your suppliers so skink broadly about that because it is one of
the requirements of ISO 14001 to make and deliver the commitment to compliance
with legal and other requirements so that's an important question have you
determined the boundaries and applicability of the environmental
management system is your environmental management system in your organization
just going to be for the site that you're on or all of your sites or all of
your processes around the globe so if you're a one site operation is it just
all of that site or part of that site if you're a multi-site operation is it just
for the environmentally critical processes at each of your locations but
it is important to specify that and make it clear so you don't mislead some of
your stakeholders and that is a critical thing you know when your stakeholders to
feel violated that you've said yes we've got an environmental management system
but you've misled them when they think it applies to some of the critical parts
of your organization so just be careful with that one has the scope of
environment management system being determined taking into account the
internal and external issues compliance obligations organizational units
functions physical boundaries and again that's just reinforcing your scope or
your geographical or process compliance and spread of your environment
management system what parts of your business is that or organization is it
applicable to and the last question there is the EMS go defined and maintain
as documented information now importantly we've moved away from big
thick manuals and policies and procedures and so some are on your
website a small statement that says this is our environmental management system
this is the parts of the business that it applies to or it applies to all of
our business and it's about looking at all of the opportunities and strengths
and weaknesses and opportunities and threats for our environmental management
system and to improve our environmental impact
the planet the last question there in Section four is have you established
implemented a maintain environmental management system which includes all
processes needed along with their interactions and is your EMS built on
the framework of continued improvement so this is where we're talking about
plan do check and act and the cycle of continual improvement so it is important
and this is an important step to say that yes we've been through the standard
and yes we've got all those plan-do-check-act elements in our
management system like for your quality system or your occupational health and
safety management system let's talk now about clause five and this is the
context around leadership a bit of extra stuff around planning in strategic
planning but let's get into leadership now this element of ISO 14001 2015 has
been strengthened it's talking about has top management taken accountability to
the effectiveness of the environmental management system now previously I just
talked about top management shall communicate and commit and all those
sorts of things but now it's about responsibility is there a trail of
responsibility following or flowing down through the different levels in your
organizational chart and your job descriptions to have accountabilities
and responsibilities for addressing your environmental opportunities and threats
if you like and strengthening the strengths and strengthening your
weaknesses across your organization so taking the results of the SWOT analysis
dropping responsibilities down into job descriptions here's an important part to
address this leadership element and it's good for business are the environmental
policy and objectives established and compatible with the strategic direction
of the organization do you have a business plan and is there an element in
your business plan that talks about your environmental strengths weaknesses
opportunities and threats or environmental risks and that's a
critical element here so what we're starting to do is unpack and understand
that we've got a policy we've got objectives environmental objectives
being the things we want to achieve from our environmental performance and then
we're mapping those responsibilities through so you can start now to see that
we're talking about executing and implementing the business plan for the
organization and that there's an environmental management seam through
that has the organization's EMS requirements integrated into the
organizations business processes so does your environment management systems
separately or is there an understanding that integrated risk management has been
has been the approach that's been taken to ensure that when you're considering
purchasing for example it's not just the cheapest price but there is an
environmental opportunity or is the more environmentally friendly product or
service that you can procure are you giving environmental advice to your
customers about what they can do in the lifecycle analysis of the products and
services that you sell to them so understanding that we've integrated that
environmental requirement and that it's part of an integrated risk management
approach our resources needed for the environmental management system and have
they been made available now this will be people the people that are needed to
drive the enrollment management system a budget so a budget as part of your
business plan through environmental initiatives and then environments and
people and processes and emergency equipment so it's important to think
through all of those elements of resources so that you get a good
understanding and that we could if we're coming to do an assessment of you of
best practice assessment we can see evidence that those resources have been
made available and it's not just something that you're paying lip-service
to does top management direct and support people to contribute to the
effectiveness environmental management system and this is all about can
communication and consultation and training of your people so they
understand what their compliance obligations are they understand the
risks that threats they understand it when they don't follow the system they
know what's going to go wrong and what their legal obligations are and does top
management promote continual improvement of your management system and that's
part of that policy commitment that we're going to talk about shortly so
let's get into policy we're talking about has the environmental policy been
established implemented maintained and with your environmental policy we're
looking for three commitments a commitment to continual improvement a
commitment to compliance with legal and other requirements and then a commitment
to environmental sustainability and the minimization of environmental impacts
from your organization and that your organization's making a contribution to
its environmental footprint on the planet and a positive one at that so
then we move into the does the environmental policy include a
commitment to fulfill all compliance obligations now this is
strengthened and we've got to really think about our stakeholders
what if our stakeholders said our regulators our customers our suppliers
and we've got that commitment so how do we build that out what's the evidence
that we're going to show to demonstrate that we've done that and track that and
then finally is the Environmental Policy maintained as documented information
communicate with the organization and available to interested parties so if
you do a google search press pause on the video now and do it open another tab
in your browser and do a google search for images and image results of
environmental policy and you will see lots and lots of thousands of examples
of all your different environmental policies that people have put up on
their web sites around the planet and you'll get some good ideas things that
you like things that you don't like but look for those three commitments in
those policies complies with legal and other requirements continual improvement
and minimization of environmental issues and leveraging environmental
opportunities now the last part of section five talks about organizational
roles responsibilities and authorities and it's important to understand that
top management right the way down through the organization need to ensure
that responsibility is a lot of and authorities the relevant roles are
assigned and communicated within the organization it's no point in just
writing a document and saying you know this person over here is going to be
responsible for environmental management it's about good quality communication
whether it's been two-way street and there's understanding the people that
have been given responsibilities to run the factory to run the warehouse to
empty out the sludge bins to dump the tanks to be managing the pollution
licenses that those people are critically aware of their roles
responsibilities policies and procedures so that they can help to maintain
compliance of the organization with your regulators requirements has the top
management assigned responsibilities and authority for ensuring that the
environmental management system conforms to requirements now has somebody got the
role or a responsibility in their position description to be the
environmental management system representative now that's the critical
thing that we do look for that somebody can get to know the standard they've got
resources they've got time allocated now you might be a full time environmental
manager but it might also just be a small part of what you need to do with
all of your responsibilities we see lots of operations managers and
general managers and HR managers all with environmental management system as
part of their broader organizational responsibilities now it is important for
that to be clearly specified so that we can come and do an assessment or someone
can check you against 14001 and see that you've got that very clear
responsibility you defined has the top management assigned responsibility and
authority for reporting on environmental performance and the environmental
management system including environmental performance to top
management so importantly one of the critical elements that I believe that a
part of this environmental management system is having a clear picture of your
organization's performance how do you get that clear picture well somebody
obviously here as prescribed by the standard needs to have responsibility to
issue or collect an issue those environmental performance reports here
best practice we have a big dashboard of all of our statistics so do you have an
environmental performance over time graph or the different elements of
environmental performance in your organization maybe five or six or seven
or eight different graphs the track environmental performance over time of
the different elements you know simple things like how much paper did we
recycle or how much energy did we consume how many greenhouse gases did we
emit and obviously different industries different businesses lots of different
environmental opportunities numbers of trees planted per year lots of different
metrics a responsibility for someone in your organization to write your state of
the environment report and produce the statistics for top management let's now
talk about clause 6 of ISO 14001 2015 and specifically planning actions to
address risks and opportunities now this is where we take the stakeholder
analysis the risk assessments that we've been doing the SWOT analysis and we
start to form the plan now if you've watched any of our other YouTube videos
here at this practice we talked about the who what when where how and why and
that's all it's all about looking at these questions has the high risk has
the high risk or the high risks high level risks and opportunities related to
run all aspects compliance obligations and other issues being determined and
documented so this is the trigger now the evidence you are present here is
your risk register or your SWOT analysis so you can say yes we have document
they're high-level environmental risks and opportunities in our environmental
risk register or our integrated corporate risk register our risks and
opportunities identified and documented for external environmental conditions
for example potential emergencies and this is about your emergency
preparedness what things could potentially go wrong and starting to
brainstorm and flesh out all those possible things start putting some risks
priorities against those and rank them so that you can look at the more
important and more the issues that are more of a priority when identifying the
environmental aspects and associated environmental impacts does the
organization consider a life cycle perspective has the organization
sufficiently understood this broader view perspective and can they show
evidence of its application now here best practice from a life cycle
perspective your environmental performance is part of our environmental
performance and we start to think about the life cycle of your organization how
can we be more influential more effective in inspiring supporting you to
improve your environmental performance that's the bigger play here so with
thousands and thousands of companies receiving guidance and advice from us
each year that is a big environmental opportunity for us to change how the
whole community the whole business community responds to your environmental
responsibilities our abnormal conditions and foreseeable emergency situation
considered and starting to write a list of potential environmental emergencies
and environmental emergency situations is an important way to address this so
that you can start to make plans and you can run trials and pilots and emergency
evacuations and tests to check that you're ready if something goes wrong is
the criteria used to determine its significant aspects documented now
that's a tricky little one there we're talking about risk and we're talking
about risk management have you got a risk management system risk rating risk
matrix risk prioritization system and then we take our environmental issues
and we start to prioritize accordingly so that you can understand what are your
more important environmental issues and that you've got that process documented
that rated their rate and you can prioritize how you spend your resources
accordingly has the organization determined and have access to compliance
obligations related to environmental aspects now we talk about legal and
other required and in some instances we can talk about
a requirements register legal and other requirements register where you might
specify the different things that are legislated for you to comply with your
customers requirements your contractual requirements stakeholder requirements
license and permit requirement and having those listed so you can
understand what it is that you need to comply with and ensuring that you can
play with it because remembering in our environmental policy we made a
commitment to legal and other requirements now it can be a tricky part
of the standard but if you just start with a simple list of the things that
you think that you need to comply with that our laws and regulations that's a
great start and then documenting how you need to comply with them or what you
need to do to comply with them now it's a really good simple way to get yourself
started has the organization maintained documented information of its compliance
obligations so it may be that in some of your responsibility statements and some
of your policies some of your procedures of methods and techniques that you use
to do business that you actually identify that there may be a specific
illegal or other requirement or a customer's contractual requirement as
we're now talking about the sort of second part of section 6 of our
checklist we're talking about vehicle objectives and planning to achieve them
now if you've watched some of our other YouTube videos we talked about who what
when where and how and this is where we start to map out the plan of how we're
going to improve our environmental performance and we're going to who's
going to manage what and what are they going to do to track and improve the
benchmarks that we started with and see our environmental performance
improvement graphs improving we start to ask some questions our environmental
objectives established at relevant functions and levels in the organization
a management objective might be have all staff had environmental training and
then a performance objective might be the numbers of tons of greenhouse gas
emissions emitted by your organization or the amount of electricity consumed by
your organization or fuel or raw materials or tons of waste disposed by
your organization so it's about having the statistic obviously but then setting
yourself an objective so that you can start to improve leverage opportunities
reducing threats do objectives take into account the organization's significant
in run the specs environment objectives and its
compliance obligations so it's important to understand that your objectives need
to an a work towards your commitments to improvement in your policy be that
you've got really important environmental issues and you want to
have objectives to set yourself targets and goals to minimize those areas of
high potential environmental risk and then obviously compliance obligations so
staying in compliance with your legal and other requirement that needs to be
an objective and you can start to specify that on a performance over time
graph for example like a red line that says don't go below this level because
we'll be breaking the law are the objectives compatible with strategic
direction of and context of the organization so in your business plan
have you stated you want to be an upstanding global environmental
corporate citizen those types of statements and then your objectives need
to marry that so it's not that you're going to just push environmental
performance under the carpet but you're going to think big picture and it would
be really inspiring for your organ or organization to be an upstanding
environmental citizen so that's the part of the standard here which is
encouraging you to do that has the organization maintained documented
information on its objectives well of course if you've got performance over
time graphs and you put a small dot on that graph that shows your goal or your
objective or your benchmark then yes you have some of the other management
objectives and targets you might write into a corporate environmental
management plan and it starts to say who what and more importantly when when you
write down who what when where how then you get to understand that when it's got
when and it's got who and it's got what it becomes a management objective so
writing that plan is a really critical part having your environmental
objectives and targets documented to achieve its environmental objectives has
the organization determined what will be done what resources will be required who
will be responsible when it will be completed and how the results will be
evaluated and that's your environmental plan so it's there in 6.2 of ISO 14001
2015 right there in our checklist ok moving now into Section 7 we talked
about support now this is about establishing all the resources for your
organization's environmental management system and starting to assemble what you
need to do the budgets the funding the people that tasks the
all those things could get going so how's the organization determined
necessary competence and persons doing work under its control that's all the
training competency analysis learning needs analysis those types of documents
and that type of evidence to present to us that you've met that requirement or
that question does the organization ensure that persons are competent on the
basis of appropriate education training or experience not that they have to have
education training its competent on the basis of appropriate education training
or experience does the organization determine training needs and where
applicable take actions to acquire the necessary confidence that's obviously
going in procuring courses like the great courses we have here in the best
practice training Academy to help you understand the standard to help you
understand your environmental obligations and then more specific tasks
around different environmental improvement projects have any of your
suppliers got training that they can provide you when they're looking at your
environmental projects and contributing to your environmental performs or even
any of your customers does the organization retain documented
information has evidence of competence for example a training register with
dates and times when people undertook either internal training or external
training our personal aware of the our personnel aware of environmental policy
the significant environment aspects and impacts associated associated with their
work and that's maybe a course that you could develop internally called
environmental awareness training where people can get an understanding of what
their environmental obligations are and what they need to achieve our personal
aware of their contribution to the effectiveness of the environmental
management system including benefits of enhanced environmental performance and
that's all the benefits of being a good corporate citizen and communicating that
to your staff but more importantly what we found recently with a bunch of
clients is engaging your staff and celebrating environmental performance
helps to build culture builds compliance and builds the general feeling of
momentum in your organization towards being a good corporate citizen from the
environmental management perspective has the organization established implemented
process implemented processes for internal external communications
relevant to the EMS what statements are you prepared to make publicly what
statements do need to make privately and internally in
your organization it's important to think about this stuff if something goes
wrong how will you communicate with the media what will be your understanding of
what we can and can't say and what we can and can't do is part of our
emergency management plan does the communication process include what to
communicate when to communicate whom to communicate and how to communicate again
what when where how does the communication process take into account
compliance obligations do we have mandatory compliance mandatory reporting
management communication procedures with some of our regulators important to
understand and the responsibilities of your environmental manager has the
organization maintained documented information on its communications what
are we keeping do we keep press releases do we keep a record of what we've pulled
out into the public domain what was communicated to our regulator is
important to keep that record so that you've got history of what you're
talking about and what you've communicated in case there's a legal
issue does your does the communication process enable employees or externals to
contribute to continual improvement so obviously if we start to look at our
what analysis and our risk register do our staff have a role to play to help us
to continually improve and would they be motivated and inspired to do that so
it's an important element to have people engaged and on board with what you want
to achieve does the organization communicate external information
relevant to its environmental management system at us as established by its
communication process and has required by its compliance obligations and that's
back to your regulators have you got mandatory reporting if something goes
wrong and just to finish off section 7 of the standard we're talking about does
the organization have documented information on how documents within the
organization are created updated and controlled and are documented
information of external origin which is necessary for planning and operation of
the EMS identified in control and that's really it's the requirement for document
control and document management has been lightened in this standard and it is
really simply about having the information that you need captured or in
a place and it could just be a link or a bookmark in your browser so that you've
got access and your people have access to the information that they need when
they need it to do their job and to maintain things in
businesses usual circumstances and emergency situations let's now move into
Clause 8 of ISO 14001 2015 where we're talking about operational planning and
control and in this part of a checklist we're starting to ask questions around
how you plan to manage the environmental issues and risks that you identified in
your SWOT analysis and your environmental risk register so we ask
questions like does the organization plan implement and control processes
needed to meet AMS requirements and to implement the actions determined in what
we talked about in Clause 6 and this is the who what when where and how
now why is obviously the risks that we talked about so starting to map out and
understand it keep it really simple in a really simple plan that addresses the
who what when where how and that's going to give you a good start in terms of how
you're going to catch your environmental management system and develop your
environmental plan so you know by year or your environmental business plan it's
a good way to describe that does the organization control plan changes and
review the consequence of unintended changes and take action to mitigate any
adverse effects so what do we do if something went wrong we talked about
corrective action what can we do to correct the situation fix the situation
but more importantly preventative action what can we do to prevent it happening
in the future so we start to ask those questions so what's your process going
to be what's your your everything stuffed-up process so when something
goes wrong we're obviously going to investigate we're going to fix it but
how do we make sure we capture those changes and embed that and implement it
so we have a checklist here best practice when we talk about change
management we've got to train people so we say what do we need to change who we
need to train how do we communicate and what are we going to measure and it's
just a really simple approach when we're making changes and we're talking about
how we're going to improve our organization that we give our team time
to digest that information and those changes does the organization ensure
that outsourced processes are controlled and or influenced and this is all about
your suppliers and your customers so you don't want your suppliers to be letting
you down you've trying to be an upstanding environmental you know good
global environmental citizen and your supplies are letting you down so it is
important to understand that you do have influence in those areas ultimately in
risk management we can eliminate the risk by taking it away
completely so if the supply for you is too risky and they're not going to help
you in environmental performance you're consciously making the decision to
actually move away from that supplier or continue with that supply and it is a
conscious decision consistent with a life cycle perspective our controls
established to ensure that environmental requirements are addressed in the design
development process can we design our products and services or our processes
to be more environmentally friendly move into the next version the improved
versioning innovated or evolved version of our product and service that is more
environmentally friendly that is more environmentally supportive and you start
to think about that at the design phase as we go through that process
consistent with lifecycle perspective does the organization determines
environmental requirements for the procurement of products and services
so not just procuring on price but procuring on a more environmentally
friendly or more sustainable product or service that's part of any import part
of the raw materials for your process and thinking about that do you have an
environmental purchasing policy consistent with a life cycle perspective
doesn't organization communicate its relevant environmental requirements to
external providers for example contractors or suppliers so do you
report your environmental performance back to your suppliers back to your
contractors so they get an understanding of or are empowered to understand how
they can help you to improve your environmental performance and your
standing as a good corporate environmental citizen now the final part
of section eight talks about operational planning and control and consistent with
the life cycle perspective does the organization consider the need to
provide information about potential significant environmental impacts
associated with transport of delivery use end-of-life treatment and funnel
disposal of its products and services to people like your customers now we can
talk about some of the you know the historical stories about things like
asbestos and toxic chemicals where suppliers were producing toxic chemicals
and giving them to their cut selling them to their customers but not telling
their customers about how bad they were so consistent with life cycle analysis
it is important to talk about those things to understand those things and
work out how you can improve it more importantly as your product or service
passes over to your customer do they have any environmental obligations
associated with that is relevant documented information maintained to the
then necessary to give confidence that the processes have been carried out as
planned and that's important to have those performance over time graphs have
that monitoring have that measurement and have those documents that go
backwards and forwards in that relationship now as we finish Clause
eight we're talking about emergency preparedness and what are we doing
things go wrong so does the organization have a process for how to prepare and
respond to emergency situations what are we going to do what are some potential
situations can we do a desktop emergency evacuation so that we can understand and
we do a trial and a pilot so we can understand what could potentially go
wrong and brainstorm out those processes so we can be better prepared
particularly when it's never happened we want to be prepared for just in case it
does does the organization plan actions to prevent mitigate impacts from event
and from emergency situations and provide relevant information to
interested parties so if there are potential situations that could take
place do you run training for your customers your suppliers your staff your
stakeholders involved with your organization if you've got highly toxic
chemicals or explosive chemicals on your site do you train and inform the
emergency services so that they know what's on your site and inviting them in
when it's not an emergency situation is sometimes a good idea so that they can
join your team when you have got an emergency taken close and you can manage
and minimize environmental impacts from those emergency situations it's good
quality environmental emergency preparedness and does the organization
maintain documentation to give confidence that processes are carried
out as planned that could be inspections it could be
audits of your emergency preparedness process so that you know you're ready
and everything is up to date let's go now through section nine of ISO 14001
2015 now I'm not going to read every question here but what I am going to say
is it's my most favorite part of ISO 14001 and in fact any of the management
system standards because this is the part of the standard that talks about
getting a clear picture of your organization's performance do you have a
clear picture of your organization's environmental performance do you have a
clear picture of your quality performance your safety performance your
financial performance your HR performance now you might have heard me
say financial you say yes of course we've got lots of financial reports we
know exactly to the dollar how we're tracking financially well this is the
opportunity from an environmental management system perspective to get
that same clarity developing the dashboard the scoreboard of all the
environmental metrics the environmental statistics they're going to help you
track and then move on to manage and improve environmental performance so we
start with questions like does the organization monitor measure analyze and
evaluate its environmental performance it's the most exciting part of this
standard does the organization determine what needs to be monitored and measured
the methods of monitoring a measurement and the criteria against which the
organization will evaluate its environmental performance do you have a
benchmark do you have regulatory requirements what are your objectives
and targets what in your environmental business plan and how are we tracking
does the organization determine when monitoring and measuring shall be
performed and when the results shall be analyzed and evaluated here best
practice we track most statistics on a weekly basis we look at some statistics
on a monthly basis so when are you going to look at your statistic and when
you're going to check in to see how you're tracking and your environmental
performance and are you improving does the organization retain documented
information as evidence of monitoring measurement analysis and evaluation of
results here best practice we produce graphs and that's our documented
evidence so I'd suggest to you can you present your environmental performance
on graphs and here best practice we have 30 statistics that track all the
performance across our whole organization quality safety environment
financial and we track that stuff weekly so what can you do to track your
performance and without going through all of these questions the last one here
is does the organization retain documented information as evidence of
the monitoring and measurement and analysis and evaluation of results so
that we can look at our compliance obligations how do we go against our
objectives and targets how are we tracking against our environmental
management plan now in the final parts of section 9 we talk about internal
audits and management review now there are two quite generic terms but it's
basic very simple stuff do we have an environmental audit campaign
running in the organization now that could be integrated with your quality
system and your safety system but setting up an environmental management
and in say in an internal environmental audit program and then finally
management reviewing our management review here in the context of this
standard and all of the others in iso 9001 and ISO 45,000 won all those
different entities management review that's the time where you sit down and
look at how did you go against your environmental business plan against your
objectives and targets and what can you do in the next phase to improve your
SWOT analysis improve your controls improve your performance improve your
plans and then improve broadly your position as a good quality corporate
environmental management citizen okay now let's move into the final part of
this free ISO 14001 checklist where we're talking about section 10
improvement now again a very exciting part of your environmental management
system and any system for that matter and here best practice we have that
great hashtag keep improving every day and this is where we're talking about
does the organization determine opportunities for improvement and
implement necessary actions to achieve the intended outcomes of its
environmental management system now if you're not performing if your objectives
and your stats and your monitoring is off track what are you going to do to
improve your environmental performance to get it back to where your objectives
are your goals are and your business plan is saying you want to be does the
organization take control and correct non-conformities so that's
non-compliance with the standard non-compliance with legal and other
requirements non-compliance with customer requirements non-compliance
with your environmental specifications in your organization how do you track
that how do you identify it how do you improve it what controls whether you put
in place what training do people need so it's all about that keep improving every
day corrective and preventive action does the organization determine the
causes of nonconformity and implement actions as needed
does the organization review the effectiveness of the corrective actions
if you fix something did it happen again what's the trends analysis is this
something that's always happening that's asking those questions and it's saying
how are we correcting this and are the corrections the fixes the patches
band-aids how are they improving and maintaining our performance or is it
always happening if it's always happening a deeper root cause analysis
is required and more importantly more robust controls to prevent it happening
again in the future does the organization retain document information
and evidence of the nature non-conformities and any subsequent
actions like an improvements register is recommended here where you can look at
corrective and preventive action and then does the organization continue to
improve the suitability adequacy and effectiveness the environment of the
environment management system to enhance environmental performance and that's
about implementing those identified issues those identified opportunities
for improvement and moving now back to the top of the phase where you do your
SWOT analysis your risk assessment and build out your environmental plan thanks
for joining us here at best practice this is being the free ISO 14001 2015
checklist if you've got any comment if you've got any questions miss you want a
free video of a practical example that is relevant in your organization
standards your website hits the live chat button over on our website and we
can record a video for your practical example videos and tips tips and advice
on how to establish and implement your environment management system in your
organization so right here at best practice TV we got a bunch of other
techniques we've got to check which the quality checklist to safety a checklist
for information security a checklist for hazard and food safety so check out our
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hit subscribe we'll see you soon right here on vest focus TV bye for now
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