for years it has been for years two months since I got delivery actually
four years two months to the day since I got delivery of my first Tesla a old 60
kilowatt 2013 Model S with almost no features whatsoever not dude a really
choice but due to that's all that was available so I thought well my not give
a four year update of what I think of the company and the cars and what's
changed this is actually gonna be a rerecord as once I started talking about
it the last time around I just let myself go in the video got to be over 40
minutes long and I a little bit longer than most attention spans so we're going
to do over let's I try and keep this one to about 15 minutes if I can but let's
start at the beginning around March or April of 2013 I got to
take a test drive had to make an appointment months in advance had a beg
for an appointment because they were going to let me take a test drive if I
didn't already have a deposit down they're only letting people that never
had deposits take test drives which i think was kind of crazy but I think also
at the same time they were trying to weed out people that wanted to take a
test drive just to say they just drove with Tesla which is I mean come on
so got a test-drive it was awesome and a beg for it but got it a couple months
later about May 21st 2013 I had taken delivery of a 2013 60 kilowatt hour
Model S and you can actually see every step of the way from a few minutes after
delivery all the way through right now on my channel time I'm on my testing
playlist and I've documented pretty much everything but I am now in a 2016 9 TP
but what has really changed over the last four years or four and a half years
if you go all the way back to when I got delivery of my earth first took a test
drive and placed my order for my first one
well quality for one thing my first Model S had complete crap for quality I
am NOT going to sugarcoat it I've been very vocal about it from the beginning
and I still recommend people that are looking at use or certified pre-owned
cars to stay away from the 2013 Model S and in general any non autopilot Model S
has most of the quality issues the rear jump the real jump in quality
improvements was going to the autopilot hardware not only did Tesla simplify a
lot of the things on the car but the act of simplification also gave them the
opportunity to learn from your mistakes and go to higher quality components I
mean the only thing that I'm still really having an issue with that I had
an issue with on my first car was the same door handles the stupid self
presenting automatic little ejecting door handles that tied themselves back
into the body of the car while you're driving or the car's button and locked I
am still having problems of failures in fact I just had three of them one fixed
and three Tudor and two tuned up about a month and a half ago and one of the ones
that were tuned up is already kicking the bucket and not working quite right
and going grinding as it comes out goes back in
and it doesn't work at the time but overall I had over 100 pages and service
records from average of five items per page on my first car and I had some
major failures such as a battery pack around the 30,000 point I had for drive
units and number five was on its way because drive unit number four didn't
even make it but sixty point one miles home before it started causing problems
on my first car on the other hand while I only have thirty six thousand three
hundred twenty-six miles on my 9tv in about a year and a half of driving on it
and gives me miles on it yet as I thought because out certain life changes
not be married slow down the number of road trips mean the boys did but I mean
I've only had a small handful of issues thus far mostly door handles and I had a
have a autopilot camera replaced early on in the ownership none of which really
affected the drivability of the car nothing left me stranded but that was
pretty much it the fit and finish on the 9bd and we're only talking a three year
difference in vehicles and about a hundred and ten thousand car difference
between this and my first Model S and the fit and finish has just been
improved astronomically overall quality and reliability so far I rate as a 1000%
improvement yes you heard me right a 1000% improvement now we can talk about
down a minute hit that fifth time we go I'm going to go up this 15-minute mark
no ways around it talk about features back when I got my first six TMS 60 I'll
just refer to it as the MS 60 Model S 60 and this is the 90 d for ease of
comparison when I got Miami 60 we didn't have parking sensors traffic where
cruise control and we didn't have almost any features no heated steering wheels
or rear seats you hadn't heated front seats that was about it fast forward
just a year and a half F I got my 16 2013 they had autopilot
Hardware already I mean the software wasn't out I mean it's a you know it's a
big difference I mean we kind of need the software to make it work but still
they had the hardware out and in the wild September of 2014 a year and May
June July August September a year in four months after I got my six Miami 60
they had autopilot Hardware I mean awesome and it's the same hardware
that's on my 90d right now and fast forward another year year and I yeah
it's not another yeah almost exactly another year they had actual auto pilot
out so I mean we went from not even having parking sensors of traffic where
cruise control to within two years having a car that you could let go of
the steering wheel and the things going to carry it down the road not that
you're supposed to let go of the steering wheel but it would get you down
the freeway or down a line Road and it does the driving for you for the most
part not autonomous driver assistance okay I can't stress that enough
Oh what's this has ever been here before
the village club members only
it's just it blows your mind and then you look at September October of 2016
and what do we have now in 2016 at the end of 2016 and now in 2017 we have our
pilot 2.0 meaning we have Hardware on the cars capable of autonomous driving
or or eventual hands off the wheel completely driving and autonomous being
in you know parking lots and so on and so on and maybe eventual full autonomy
on the road but I have my doubts that the hardware can do full autonomy on the
road without a driver in the vehicle I'm finding that a little bit of a stretch
yet with the hardware even with autopilot 2.0 it blows your mind how far
they've progressed and now we have the Model 3 coming out amazing so it's not
talking about the company in the early days there weren't very many places you
can go to actually see a Tesla and there weren't very many places you can go to
actually test drive one they've expanded the number of stores service centers
greatly still not enough to keep up with the coming demand for the Model 3 but
it's it's still it's something they're working on it they're working on it and
the only thing I can say so far is going from when I got my first car there
weren't very many ones on the road now you fast forward I mean you look at the
service and then the customer service aspect it was a different era back then
we were early adopters there was a long way to get even a Model S if and Tesla
was still in their learning phase too I mean they had the Roadster out but this
was their first mass production car was the Model S so they were learning
customer service was quite a bit different I mean I could pick up the
phone and in a couple rings I could be talking to an engineer with Tesla saying
hey this was wrong this is wrong and this is happening with the software
oh no problem we'll take a look at it right now I'll pull the logs immediately
and we'll see if we can we can fix that and sure enough it got fixed but of
course it was going to happen eventually but now the number of owners and cars on
the road it's just so great they can't do that anymore
and I think customer service is bad but I am saying that
you can't just pick up a phone and talk to an engineer anymore you have to go
through the traditional and I hate to say dealership style route where you got
to talk to the service center even if you call corporate they forward you back
down to the service center if you email corporate they forward you to the
service center if the service center can't help you then you got a beg to get
the number for the regional manager then if the regional manager can't help
you then you might get to talk to corporate or or an engineer or something
I mean it's a lot harder to get to the right people to get something done or
something fixed
so that's been a downside but we knew it was coming it had to happen eventually
there's just too many cars too many people now for tests ought to be able to
do the one-on-one like they used to but I do feel honored and privileged to have
been able to been an owner through those times in the growing period all the
times we're a little rough let's go through the Parkway
while the times could were a little rough on occasion just due to the
growing pains and quality levels I mean it was still it was still an awesome
time I mean just being able to get out there and know I could do a to be
without what the drop gas in the vehicle was just an amazing experience now on
the service aspect back then I could actually get into a service center
pretty quickly with any kind of issue minor or major once again there were
less cars out there and the cars that were out there had more problems
although now there's a lot more cars out there fewer problems but just the number
of cars and the slower ramp up of the service centers means there is a wait
where I can usually get an appointment within a week or two weeks if it's a
something minor I'm looking more at about three weeks to a month and a half
out for major stuff where the car becomes inoperable a drive unit failure
or battery problem center console or something major that affects the safety
or reliability of the vehicle they do kind of bump you to the head of the line
for the most part
so I mean major stuff it's not an issue but something like a door handle which I
consider a major issue the door handle networking but apparently Tesla doesn't
door handles you're looking more of a three weeks to a month and a half wait
if you only have must all form somehow stopped working which I really think
tests what needs to work on the service aspect the employees they have are great
it's just there's not enough service centers in the not enough text I know
they're trying to they say 90% of problems can be serviced by a ranger
that's great but service centers still have their place you know sometimes
something that can be remedied the same day at a service center something as
simple as a quick quick Park pickup might turn into a week or two wait if
you have to wait for a ranger to come and drop it off or install it so I'm
still a fan of actual physical service centers especially in the Midwest here
where the winter weather is not the best Rangers are going to be freezing doing
some work I just don't see it working out that well here my opinion traveling
back when I got my MS 60 there were no superchargers not zero is it maybe
inside there there lab and testing but there was there were not and in
Wisconsin we had like five J 1772 s total for the whole state I was pretty
much landlocked I mean you can see the first day 1772 I ever charged that which
was a triple e I got a video and that was one of my also on my first videos
that I did and
and I mean they're slow even on my old MF 60 that was like if I was dead that
was like a 13 hour charge to fill her up
so I was pretty much landlocked yet still somehow I managed to do about
24,000 miles on my old 60 the first year alone fast forward about nine months no
fast forward about six months we got our first supercharger in Wisconsin they've
amped those first ones up pretty quick they wanted to do that cross country
corridor and in fact I was the first person ever the supercharged in the
state of Wisconsin I opened the Wisconsin superchargers Network I was
the first person we got Austin opened up that was awesome although then that that
basically doubled the distance I could travel in Wisconsin going north cool
north northwest but and then more open more open and by January of 2014 I was
able to take my first supercharging road trip which was Niagara Falls and he got
a police escort and Niagara Falls got to park right next to the big statue of
Tesla Nikola Tesla which was awesome I get sure my dash cams recording this
time sure looks like it
and fast forward to 2015 now I'm going coast-to-coast 2015 I went
all the way to the west coast road trip went straight over through Minnesota
let's go straight Minnesota South Dakota Wyoming Montana then down into
Washington and Oregon spent some time in Oregon train Mountain then we went down
through California went to the factory then the mothership the Hawthorne design
studio and we hit in Vegas that came up through Utah Colorado and once again
this is two years into ownership and we went from no way to travel more than 200
miles from home actually 100 miles from home because he had to have enough to
get home to going pretty much anywhere I wanted and also hit up South Carolina
Charleston in 2015 now that was a little more of a project that that whole
southeast section of the US had really poor coverage on the supercharger
network but I still made it work and thanks for the chow table adapter
that Tesla finally came out with and I was able to charge up in Nashville on a
charge ronimal station at a university which now Asheville's got a supercharger
which made it that much better when I did Myrtle Beach in 2016 I mean it just
keeps getting better and better and better to the point where I had 80,000
over eighty thousand miles on my MS 60 with a 60 kilowatt hour battery pack
with tiny pack and now I'm in a 90 B and now even with the die needy not only am
i doing coast to coast road trips I'm doing it
pulling a teardrop travel trailer which is a power hog oh look at the deer
there's some be right there let's see if we can sneak up on them
you guys see him on the dashcam there
well I saw that when yesterday with the member of the coloring saw that one
yesterday had two little fawns with it oh there they are there in the forest
cool a lot of wildlife Wisconsin and turkeys on top this one set yesterday in
my backyard let's drive through historical site now 150 year old lime
lime quarry
so I mean the supercharger network and now it is 2017 now Tesla wants to
completely double the size of the network this year alone can't wait I
mean that's it's pretty awesome so I mean in general I guess to recap Tesla's
change in my life obviously it provided me a job because
now I YouTube anything in everything Tesla and I mean it's the most awesome
vehicle in the world safest vehicle in the world I'm in Elon everything Elon
does just is pure gold and now there's a rumor or word of the verbal approval
that elong is to build a Hyperloop from Washington DC to LA and he's got rocket
ships planning on taking us to Mars he started a really boring company here
we go this is one of the old line moved 1880s this was built kind of cool that
are doing some work over there go around this
remember taking a school field trip here about 22 years ago 23 years ago is about
6 or 7 years old when we did a road trip here those are the furnaces in there
where they drive the line this is yes all preserved looks exactly the same as
it was when I took the field trip here that's kind of cool
so I mean everything Elon is doing just turns to gold and it keeps getting
better and I'm heading to the model 3 event with yarn next week where it's the
actual first 30 cars verse 30 model threes will be delivered next week so I
mean this is another huge milestone that Tesla hitting with them with bringing an
affordable car to the masses the Model S was a second proof of concept and it was
a awesome success the Model X and now all those who supported Tesla with the
roadsters Model S's and Model X's we pave the way for the mass of model
threes it's amazing so I mean it just keeps getting better
Tesla semi coming pickup truck who knows Elon the sky's the limit and I can't
just say Elon JB Thank You Franz thank you and everybody else that works with
Tesla the service centers employs the engineers the builders at the fact or
even the people that are mopping the floor thank you you're all contributing
to making the most awesome vehicles the world has ever seen
and I guess that's it I said my piece and four years into it driving a Tesla
is it think the excitement would wear off you know after a while a lot of
people would say a lot of us early adopters would say it's that Tesla grin
because getting into the Tesla for that first time first time yeah oh the first
time you floor it you get that Tesla grin make just that smile that doesn't
come off your face and that grin it just doesn't go away while it's no longer
becoming rare to see another Tesla on the road I mean back in 2013 and even
2014 if you saw another Tesla on the road it was like holy crap everybody's
waving I mean you don't get that anymore it just seems seems the newer people
come into Tesla just aren't as excited as we're back then but that Tesla grin
it just never leaves how you just state you got it you got it and enjoy it and
every time you get into your Tesla when it's working right of course
and you hit that accelerator that grin no matter how bad your day is that grin
comes right back on your face and as a final thank you and peace you know end
of this video I am going to state this my wife and myself were expecting a baby
Mohsen you that follow me already know that I got remarried in December of 2016
and we had a baby on the way and we lost that baby fourth of July the day after
fourth of July and the whole process of that with miscarriage and I'm not going
to go over at all in the video but my wife had some extreme blood loss
overnight and almost lost her and I had to when
waiting for an ambulance where we were would have taken a very very long time
we probably would have been waiting about 15 to 20 minutes for ambulance to
arrive I managed to get her because of the awesomest the handling the solidness
of the Tesla vehicles and in speed I managed to get her to a completely
another city where the hospital was in less than four minutes that's a drive
that normally would take about 12 to 15 minutes and I was able to do it in four
minutes this is at about 5:00 a.m. and I of course I went to pull the dash cam
video and there's nothing on the dash cam but we'll say the speeds were so
high that actually lost some wheel bands off my wheels that's that's how fast I
was going and made it just in time right into the ER and they got her hooked up
on her ion IVs everything getting the fluids back in otherwise that any other
car I mean we were minutes away of of well she actually came home the same day
because they were able to patch her up and make everything good again but a few
minutes later it would have went from okay you're going home today to either
sir or we did everything we could or sir she's going to be in the hospital
for awhile so I could have lost her and because of the amazing performance of
the Model S and solidness and especially its abilities at high
speeds I was able to get her to the hospital
and before you say anything that it was I'm safe we're talking pretty much the
only thing I would hit at that time of morning where we were might have been a
dear and at that point I didn't really care about my own life I or the deers
life I just cared about getting my wife to the hospital
now man cool so that's it Thank You Tesla that's four years down let's let's
go for another four see what kind of pure bliss amazing you guys can bring to
us in
if
you
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